About us

This website is an online service of Dairy Crest Limited ('we', 'us' or 'our').
Dairy Crest Limited is committed to preserving the privacy of all visitors to www.dairycrest.co.uk.

This policy outlines the type of information we may collect from our website and how we may use that information. By using this site and/or providing personal information, you agree to the terms of this policy.

Collection and use of personal information

When you access this website Dairy Crest does not automatically collect or store personal information about you. However, if you make an e-mail enquiry Dairy Crest may collect information about you to deal with that enquiry. The personal information collected will include your name and the appropriate contact details which you provide, including your address, your e-mail address and telephone and fax numbers.

Whilst the individual who receives your e-mail will do everything possible to deal with your enquiry, he or she may need to pass on your personal information to a specific business unit or department within Dairy Crest for them to deal with your enquiry.

We may also use the information collected so we can provide you with services you may have requested and to administer, support, improve and develop our website and business.

By providing this information, you consent to the use and disclosure of your personal information for the purposes notified..

Dairy Crest will not pass on your personal information to any third party.

Disclosure of your information

The information you provide to us may be given to the staff working within Dairy Crest Limited and third parties who act for us for the purposes set out in this policy or for other purposes approved by you.

Unless required to do so by law we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. They make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or selecting "delete cookies". This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu. This will particularly apply to subscribers to our email alert system on our Investor section of the website - for further information please see the detailed privacy policy on this page (/investors/email-alerts)

Security and accuracy

The accuracy and security of your personal data is important to us and we have put in place physical and electronic procedures to maintain the security of your personal information. Only authorised administrative staff will have access to this information.

If you have submitted personal information to us and would like this information deleted from our records, or updated, please email pressoffice@dairycrest.co.uk. Please allow us time to update your records.

Transfers

We may need to transfer personal data about you outside the European Union but where we do this we will ensure that the arrangements we have in place offer similar protection to data subjects to that provided for in the European Union.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site.

Contact us

All comments & queries on request relating to our use of your information are welcomed and should be emailed to pressoffice@dairycrest.co.uk